IT Services for Business

Ascensha offers a variety of services for businesses and small office/home office environments. Although we define custom services for each customer based on their individual needs, the following list describes the general categories in which our services reside:

CIO for Hire - Organizations use IT for the same basic purposes such as e-mail, the Web, and electronic data storage. For many businesses, technology has become a commodity, and is viewed simply as a cost center. However, those who develop an IT vision which links new initiatives to business objectives are finding that technology can be used as a springboard to gain competitive advantage. By analyzing an organization’s strengths, weaknesses, and strategic intent, Ascensha’s consultants can design and implement new systems that enhance operational capabilities, and produce measurable improvements to both top and bottom line income.

Information Security – Threats to electronic systems are rampant in today’s interconnected business environment, and prevention is far less expensive than damage control. Ascensha provides comprehensive security services that analyze server, desktop, and network equipment to address vulnerabilities and protect valuable information resources. Policies and procedures governing information access, use, and distribution will also be examined to help reduce risks associated with personnel.

Server Support – Network servers allow organizations to centralize valuable data, improving availability, reliability, security, and collaboration capabilities. Ascensha’s engineers are highly skilled in server administration and ensure the optimal performance of both new and existing equipment. Our services include routine preventative maintenance, consolidation and energy savings through virtualization, software and hardware sales and upgrades, and rapid response to service interruptions. While on-site services are sometimes required, many tasks can be performed remotely at a reduced cost.

Desktop Support – Professionals depend heavily on personal computers and as a result, technical problems often render individuals unable to perform their jobs. Ascensha’s desktop support team works diligently to prevent costly interruptions and responds promptly to any issues that do occur. While on-site services are sometimes required, many tasks can be performed remotely at a reduced cost.

Networking – The value of information is based heavily on its accessibility. Ascensha’s engineers ensure that network resources such as file servers, printers, and wireless devices are fast, reliable, and secure. They can also implement virtual private networking technologies that allow remote users to securely access internal systems from home or while traveling.

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Application & Database Development - Every business is unique, and there is not always an off-the-shelf product that meets all needs. Ascensha’s application developers work closely with end-users and other stakeholders to determine what specifically is desired and how best to proceed. After developing a list of detailed technical specifications, customers will be presented with a project plan that details an estimated timeline, costs, and milestones. Communication will be maintained throughout the development process to ensure that the final product meets or exceeds expectations.

Web Development & Hosting – Ascensha has experience in all levels of Web development, from small informational sites to large, database driven Web applications that serve thousands of users per day. We also provide hosting and DNS services to ensure that customers have a single point of contact and eliminate finger-pointing between multiple providers.

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Home Networking – Our engineers can set up wired and wireless home networks, ensuring that they provide optimal performance, reliability, and security. We can also configure a variety of resources to be shared over the home network, including Internet connections, data storage, digital media, and printers.

Data Backup Systems – As our lives become increasingly electronic, it is not uncommon to find volumes of important personal data stored on home computers. This can include irreplaceable photo albums, music libraries, e-mail messages, and financial information, to name a few. Ascensha has the expertise needed to analyze your backup needs and engineer a cost-effective way to protect your data.

Anti-virus/Anti-spyware Solutions – Malware such as viruses and spyware can extract personal information or seriously damage personal computers. Having the right mix of preventative measures and removal tools can help ensure that you are safe from Internet threats. Our engineers help ensure that you have sufficient protections in place and that everything is kept up-to-date.

PC/Laptop Performance Tuning – As time passes, a variety of applications usually find their way onto personal computers. Some are forgotten, removed, or simply don’t function properly. Staying on top of such applications, and the fragments that they scatter throughout the operating system, is an important element to maintaining a PC’s performance. Keeping the operating system and applications up to date and optimally configured is also vital. By addressing these tasks, we can help breathe new life into your PC without requiring the purchase of additional hardware or software.

Hardware/Software Repairs – No matter the level of preparation, applications can crash and components can fail. Ascensha has ample resources available to troubleshoot and resolve problems with personal computers and home networks. On-site, off-site, or remote support is available, depending on your preference and the nature of the problem.

Personalized Training – Few would argue that personal computers are an incredible productivity tool. However, the complexity of modern systems makes it difficult to know where to get started. Our friendly technical staff can provide personalized, on-site training to help ensure that you make the most out of your computer equipment.

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